Terms and Conditions

of the company

Jakub Kasnar

with registered office at Náchodská 369, 549 41 Červený Kostelec

identification number: 76408191

registered in the Trade Register maintained by the Municipal Office in Náchod

for the sale of goods through the online store located at www.goodgoods.cz, www.goodguns.cz and www.goodgoods.eu

Address for delivery of parcels:
Jakub Kasnar, Všeliby 16, 547 01 Studnice

1. Introductory provisions

1.1. These Terms and Conditions (hereinafter the “Terms and Conditions”) of the company Jakub Kasnar, with registered office at Náchodská 369, 549 41 Červený Kostelec, identification number: 76408191, registered in the Trade Register maintained by the Municipal Office in Náchod (hereinafter the “Seller”), regulate, in accordance with Section 1751(1) of Act No. 89/2012 Coll., the Civil Code (hereinafter the “Civil Code”), the mutual rights and obligations of the contracting parties arising in connection with or on the basis of a purchase agreement (hereinafter the “Purchase Agreement”) concluded between the Seller and another natural person (hereinafter the “Buyer”) through the Seller’s online store.

1.2. The online store is operated by the Seller on the website located at www.goodgoods.cz (hereinafter the “Website”), through the website interface (hereinafter the “Store Web Interface”).

1.3. The Terms and Conditions do not apply to cases where the person intending to purchase goods from the Seller is a legal entity or a person acting when ordering goods within the scope of their business activity or independent profession.

1.4. Provisions deviating from the Terms and Conditions may be agreed in the Purchase Agreement. Deviating arrangements in the Purchase Agreement take precedence over the provisions of the Terms and Conditions.

1.5. The provisions of the Terms and Conditions form an integral part of the Purchase Agreement. The Purchase Agreement and the Terms and Conditions are drawn up in the Czech language. The Purchase Agreement may be concluded in the Czech language.

1.6. The Seller may amend or supplement the wording of the Terms and Conditions. This provision does not affect rights and obligations arising during the period of effectiveness of the previous wording of the Terms and Conditions.

2. User account

2.1. Based on the Buyer’s registration on the Website, the Buyer may access their user interface. From their user interface, the Buyer may order goods (hereinafter the “User Account”). If permitted by the Store Web Interface, the Buyer may also order goods without registration directly from the Store Web Interface.

2.2. When registering on the Website and when ordering goods, the Buyer is obliged to provide all information correctly and truthfully. The Buyer is obliged to update the information provided in the User Account whenever it changes. Information provided by the Buyer in the User Account and when ordering goods is considered correct by the Seller.

2.3. Access to the User Account is secured by a username and password. The Buyer is obliged to maintain confidentiality regarding information necessary to access their User Account.

2.4. The Buyer is not entitled to allow third parties to use the User Account.

2.5. The Seller may cancel the User Account, in particular if the Buyer does not use their User Account for a long period or if the Buyer breaches their obligations under the Purchase Agreement, including these Terms and Conditions.

2.6. The Buyer acknowledges that the User Account may not be available continuously, especially due to necessary maintenance of the Seller’s hardware and software equipment or the hardware and software equipment of third parties.

3. Conclusion of the Purchase Agreement

3.1. All presentation of goods placed in the Store Web Interface is for informational purposes only, and the Seller is not obliged to conclude a Purchase Agreement regarding such goods. Section 1732(2) of the Civil Code shall not apply.

3.2. The Store Web Interface contains information about goods, including the prices of individual goods. Prices are stated including value added tax and all related fees. Prices remain valid for as long as they are displayed in the Store Web Interface. This provision does not limit the Seller’s ability to conclude a Purchase Agreement under individually agreed conditions.

3.3. The Store Web Interface also contains information about costs related to packaging and delivery of goods. Information about costs related to packaging and delivery of goods stated in the Store Web Interface applies only in the cases specified in the order.

3.4. To order goods, the Buyer completes the order form in the Store Web Interface. The order form contains in particular information about:

3.4.1. the ordered goods, which the Buyer places in the electronic shopping cart of the Store Web Interface,

3.4.2. the method of payment of the purchase price, details of the requested method of delivery of the ordered goods,

3.4.3. information about costs related to the delivery of goods (hereinafter collectively the “Order”).

3.5. Before sending the Order to the Seller, the Buyer is allowed to check and change the information entered in the Order, including with regard to the Buyer’s ability to detect and correct errors made when entering data into the Order. The Buyer sends the Order to the Seller by clicking the “Confirm order” button. The information provided in the Order is considered correct by the Seller.

3.6. Sending the Order is considered an act of the Buyer that unmistakably identifies the ordered goods, the purchase price, the Buyer, and the method of payment of the purchase price, and is a binding proposal for the contracting parties to conclude a Purchase Agreement. A condition for the validity of the Order is the completion of all mandatory information in the order form, familiarization with these Terms and Conditions on the Website, and confirmation by the Buyer that they have become familiar with these Terms and Conditions.

3.7. Immediately after receiving the Order, the Seller confirms receipt to the Buyer by e-mail to the Buyer’s e-mail address provided in the user interface or in the Order (hereinafter the “Buyer’s E-mail Address”).

3.8. The Seller is always entitled, depending on the nature of the Order, in particular the quantity of goods, the amount of the purchase price, or expected transport costs, to ask the Buyer for additional confirmation of the Order, for example in writing or by telephone.

3.9. The proposal for a Purchase Agreement in the form of an Order is valid for fifteen days.

3.10. The contractual relationship between the Seller and the Buyer arises upon delivery of acceptance of the Order, i.e. acceptance sent by the Seller to the Buyer by e-mail to the Buyer’s E-mail Address.

3.11. If the Seller cannot meet any of the requirements stated in the Order, the Seller sends the Buyer a modified offer to the Buyer’s E-mail Address, stating possible variants of the Order and requesting the Buyer’s opinion.

3.12. The modified offer is considered a new proposal for a Purchase Agreement, and in such case the Purchase Agreement is concluded only upon acceptance by the Buyer via e-mail.

3.13. The Buyer agrees to the use of distance communication means when concluding the Purchase Agreement. Costs incurred by the Buyer when using distance communication means in connection with the conclusion of the Purchase Agreement, in particular internet connection costs and telephone call costs, are borne by the Buyer, and such costs do not differ from the basic rate.

4. Price of goods and payment terms

4.1. The Buyer may pay the Seller the price of goods and any costs related to the delivery of goods under the Purchase Agreement in the following ways:

• in cash on delivery at the place specified by the Buyer in the Order,
• by bank transfer to the Seller’s account No. 2200130546/2010, maintained by Fio banka a.s. (hereinafter the “Seller’s Account”),
• by payment card.

4.2. Together with the purchase price, the Buyer is obliged to pay the Seller the costs related to packaging and delivery of the goods in the agreed amount. Unless expressly stated otherwise, the purchase price also includes the costs related to the delivery of the goods.

4.3. The Seller does not require the Buyer to pay any deposit or similar payment. This does not affect Article 4.6 of the Terms and Conditions regarding the obligation to pay the purchase price in advance.

4.4. In the case of cash payment or cash on delivery, the purchase price is payable upon receipt of the goods. In the case of bank transfer, the purchase price is payable within 3 days from conclusion of the Purchase Agreement.

4.5. In the case of bank transfer, the Buyer is obliged to pay the purchase price together with the variable payment symbol. In the case of bank transfer, the Buyer’s obligation to pay the purchase price is fulfilled at the moment when the relevant amount is credited to the Seller’s Account.

4.6. The Seller is entitled, especially if the Buyer does not provide additional confirmation of the Order pursuant to Article 3.8, to require payment of the full purchase price before sending the goods to the Buyer. Section 2119(1) of the Civil Code shall not apply.

4.7. Any discounts on the price of goods granted by the Seller to the Buyer cannot be combined.

4.8. If customary in business relations or required by generally binding legal regulations, the Seller issues the Buyer a tax document – invoice for payments made under the Purchase Agreement. The Seller is a payer of value added tax. The Seller issues the tax document – invoice after payment of the price of the goods and sends it electronically to the Buyer’s E-mail Address.

5. Withdrawal from the Purchase Agreement

5.1. The Buyer acknowledges that pursuant to Section 1837 of the Civil Code, it is not possible, among other things, to withdraw from a Purchase Agreement:

5.1.1. for the supply of goods whose price depends on fluctuations of the financial market independent of the Seller’s will and which may occur during the withdrawal period,

5.1.2. for the supply of alcoholic beverages that may be delivered only after thirty days and whose price depends on fluctuations of the financial market independent of the Seller’s will,

5.1.3. for the supply of goods modified according to the Buyer’s wishes or for the Buyer’s person,

5.1.4. for the supply of goods subject to rapid deterioration, as well as goods that have been irreversibly mixed with other goods after delivery,

5.1.5. for the supply of goods in sealed packaging which the Buyer removed from the packaging and which cannot be returned for hygienic reasons,

5.1.6. for the supply of audio or video recordings or computer software if the Buyer has breached their original packaging,

5.1.7. for the supply of newspapers, periodicals or magazines,

5.1.8. for the supply of digital content not supplied on a tangible medium, if supplied with the Buyer’s prior express consent before the expiry of the withdrawal period and the Seller informed the Buyer before conclusion of the agreement that in such a case the Buyer has no right to withdraw from the agreement.

5.2. Unless it is a case referred to in Article 5.1 or another case where withdrawal from the Purchase Agreement is not possible, the Buyer has, in accordance with Section 1829(1) of the Civil Code, the right to withdraw from the Purchase Agreement within fourteen (14) days of receiving the goods. If the subject of the Purchase Agreement is several types of goods or delivery of several parts, this period runs from the date of receipt of the last delivery of goods. Withdrawal from the Purchase Agreement must be sent to the Seller within the period stated in the previous sentence.

5.3. For withdrawal from the Purchase Agreement, the Buyer may use the model form provided by the Seller, which forms an annex to the Terms and Conditions. The Buyer may send withdrawal from the Purchase Agreement, among other places, to the address of the Seller’s establishment or registered office. Article 11 of these Terms and Conditions applies to delivery of withdrawal. The Seller confirms receipt to the consumer without undue delay in text form.

5.4. In the event of withdrawal from the Purchase Agreement pursuant to Article 5.2, the Purchase Agreement is cancelled from the beginning. The goods must be returned to the Seller within fourteen (14) days from withdrawal from the agreement. If the Buyer withdraws from the Purchase Agreement, the Buyer bears the costs related to returning the goods to the Seller, even if the goods cannot be returned by usual postal means due to their nature.

5.5. In the event of withdrawal pursuant to Article 5.2, the Seller returns the funds received from the Buyer within fourteen (14) days of the Buyer’s withdrawal from the Purchase Agreement, using the same method by which the Seller received them from the Buyer. The Seller is also entitled to return the performance provided by the Buyer already upon return of the goods by the Buyer or in another way, if the Buyer agrees and no additional costs arise for the Buyer. If the Buyer withdraws from the Purchase Agreement, the Seller is not obliged to return the received funds before the Buyer returns the goods or proves that the goods were sent to the Seller.

5.6. The Seller is entitled to unilaterally set off a claim for compensation for damage to the goods against the Buyer’s claim for refund of the purchase price.

5.7. Until the goods are received by the Buyer, the Seller is entitled to withdraw from the Purchase Agreement at any time. In such case the Seller returns the purchase price to the Buyer without undue delay, by bank transfer to an account specified by the Buyer.

5.8. If a gift is provided to the Buyer together with the goods, the donation agreement between the Seller and the Buyer is concluded subject to a resolutory condition that if the Buyer withdraws from the Purchase Agreement, the donation agreement regarding such gift ceases to be effective and the Buyer is obliged to return the provided gift to the Seller together with the goods.

6. Transport and delivery of goods

6.1. The method of delivery of the goods is selected by the Buyer in the Order from the options offered by the Seller in the online store. Delivery costs depend on the delivery method chosen by the Buyer and are communicated to the Buyer before the Order is sent.

6.2. If under the Purchase Agreement the Seller is obliged to deliver the goods to a place specified by the Buyer in the Order, the Buyer is obliged to accept the goods upon delivery.

6.3. If the Buyer does not accept the parcel upon delivery, although the goods were duly sent to the address provided by the Buyer or to the pickup point selected by the Buyer, this alone is not considered withdrawal from the Purchase Agreement. Withdrawal from the Purchase Agreement must be communicated to the Seller by an unequivocal statement of the Buyer.

6.4. If the Buyer does not accept the parcel without prior withdrawal from the Purchase Agreement or without another agreement with the Seller and the parcel is returned to the Seller, the Buyer thereby breaches the obligation to accept the goods under the Purchase Agreement.

6.5. In the event of breach of the obligation under the previous paragraph, the Seller is entitled to require the Buyer to reimburse reasonably incurred costs that arose for the Seller in connection with the non-acceptance of the parcel, in particular the costs of sending the parcel, the costs of returning it to the Seller, and reasonable costs related to handling the parcel.

6.6. The amount of reimbursement under the previous paragraph corresponds to the Seller’s actually incurred and provable costs. The Seller is entitled to charge these costs to the Buyer with a due date of 7 days from delivery of the request for payment.

6.7. If, for reasons on the Buyer’s side, it is necessary to deliver the goods repeatedly or in a different way than stated in the Order, the Buyer is obliged to pay the costs associated with repeated delivery of the goods or the costs associated with another method of delivery.

6.8. The Buyer is obliged to inspect the goods immediately after receiving the parcel. In the event of damage to the parcel, the Buyer is obliged to contact the Seller and cooperate in the complaint procedure with the carrier. The Buyer is obliged to initiate the complaint with the carrier no later than within 2 business days of receiving the parcel. After this period, the Buyer loses the right to compensation from the carrier.

6.9. Further rights and obligations of the parties during transport of the goods may be governed by special delivery terms of the Seller, if issued by the Seller.

6.10. This provision does not affect the consumer’s statutory right to withdraw from the Purchase Agreement within the period and under the conditions set by the Civil Code.

7. Rights arising from defective performance

7.1. The rights and obligations of the parties regarding rights arising from defective performance are governed by the relevant generally binding regulations, in particular Sections 1914 to 1925, Sections 2099 to 2117 and Sections 2161 to 2174 of the Civil Code.

7.2. The Seller is liable to the Buyer that the goods have no defects upon receipt. In particular, the Seller is liable to the Buyer that at the time the Buyer received the goods:

7.2.1. the goods have the properties agreed by the parties, and if no agreement exists, they have such properties as the Seller or manufacturer described or which the Buyer expected with regard to the nature of the goods and based on advertising carried out by them,

7.2.2. the goods are suitable for the purpose stated by the Seller for their use or for the purpose for which goods of this kind are usually used,

7.2.3. the goods correspond in quality or design to the agreed sample or model, if quality or design was determined according to an agreed sample or model,

7.2.4. the goods are supplied in the corresponding quantity, measure or weight,

7.2.5. the goods comply with the requirements of legal regulations.

7.3. The provisions of Article 7.2 do not apply to goods sold at a lower price for a defect for which the lower price was agreed, to wear and tear caused by ordinary use, to used goods for a defect corresponding to the degree of use or wear that the goods had upon receipt by the Buyer, or if this follows from the nature of the goods.

7.4. If a defect appears within one year of receipt of the goods by the Buyer, it is presumed that the goods were defective already upon receipt, unless the nature of the item or defect excludes this.

7.5. The Buyer may complain about a defect that appears on the goods within two years of receipt.

7.6. The Buyer exercises rights arising from defective performance with the Seller at the address of the Seller’s establishment where acceptance of complaints is possible with regard to the range of goods sold, or also at the registered office or place of business. The moment of filing a complaint is considered the moment when the Seller receives the complained goods from the Buyer.

7.7. The complaint, including removal of the defect, must be handled and the Buyer must be informed thereof no later than within thirty (30) days from the date of filing the complaint, unless the Seller and the Buyer agree on a longer period. After the ineffective expiry of this period, the Buyer may withdraw from the Purchase Agreement or request a reasonable discount.

7.8. Further rights and obligations of the parties related to the Seller’s liability for defects may be regulated by the Seller’s complaint procedure.

7.9. Pursuant to Sections 2161 and 2165 of Act No. 89/2012 Coll., the Civil Code, and Section 13 and Section 24(7)(l) of Act No. 634/1992 Coll., on Consumer Protection, a new warranty period does not begin for replaced parts or the entire item of goods within a complaint.

8. Further rights and obligations of the parties

8.1. The Buyer acquires ownership of the goods by paying the full purchase price.

8.2. The Seller is not bound in relation to the Buyer by any codes of conduct within the meaning of Section 1826(1)(e) of the Civil Code.

8.3. The Czech Trade Inspection Authority is competent for out-of-court resolution of consumer disputes arising from the Purchase Agreement, with registered office at Štěpánská 567/15, 120 00 Praha 2, identification number: 000 20 869, website: https://www.coi.cz.

8.4. The Seller is authorized to sell goods on the basis of a trade license. Trade inspection is carried out within its competence by the relevant trade licensing office. Supervision over the protection of personal data is carried out by the Office for Personal Data Protection. The Czech Trade Inspection Authority carries out, within the defined scope, supervision over compliance with Act No. 634/1992 Coll., on Consumer Protection, as amended.

8.5. The Buyer hereby assumes the risk of a change of circumstances within the meaning of Section 1765(2) of the Civil Code.

9. Personal data protection

9.1. The Seller processes the Buyer’s personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Act No. 110/2019 Coll., on the processing of personal data.

9.2. Detailed information on the processing of the Buyer’s personal data, including information on the purpose of processing, legal basis of processing, retention period of personal data, recipients of personal data and the Buyer’s rights as a data subject, is provided in a separate document “Personal Data Processing Policy” or “GDPR”, available on the Seller’s website.

10. Sending commercial communications and storing cookies

10.1. The Buyer agrees to receive information related to the goods, services or business of the Seller at the Buyer’s e-mail address and further agrees to receive commercial communications from the Seller at the Buyer’s e-mail address.

10.2. The Buyer agrees to the storage of so-called cookies on their computer. If it is possible to make a purchase on the Website and to fulfil the Seller’s obligations under the Purchase Agreement without storing so-called cookies on the Buyer’s computer, the Buyer may withdraw consent under the previous sentence at any time.

11. Delivery of notices

11.1. Notices concerning relations between the Seller and the Buyer, especially notices concerning withdrawal from the Purchase Agreement, must be delivered by post as a registered letter, unless otherwise specified in the Purchase Agreement. Notices are delivered to the relevant contact address of the other party and are deemed delivered and effective at the moment of their delivery by post, except for notices of withdrawal from the agreement made by the Buyer, where withdrawal is effective if the notice is sent by the Buyer within the withdrawal period.

11.2. A notice whose receipt was refused by the addressee, which was not collected during the storage period, or which was returned as undeliverable is also deemed delivered.

11.3. The parties may deliver ordinary correspondence to each other by e-mail, to the e-mail address stated in the Buyer’s User Account or provided by the Buyer in the Order, or to the address stated on the Seller’s Website.

12. Final provisions

12.1. If the relationship established by the Purchase Agreement contains an international or foreign element, the parties agree that the relationship is governed by Czech law. This does not affect the consumer’s rights arising from generally binding legal regulations.

12.2. If any provision of the Terms and Conditions is or becomes invalid or ineffective, a provision whose meaning comes as close as possible to the invalid provision shall replace it. The invalidity or ineffectiveness of one provision does not affect the validity of the remaining provisions. Amendments and supplements to the Purchase Agreement or the Terms and Conditions require written form.

12.3. The Purchase Agreement including the Terms and Conditions is archived by the Seller in electronic form and is not accessible.

12.4. The annex to the Terms and Conditions consists of a model form for withdrawal from the Purchase Agreement.

12.5. Seller’s contact details: address for delivery Jakub Kasnar, Všeliby 16, 547 01 Studnice, e-mail address info@goodgoods.cz, telephone +420 777 152 710.

According to the Act on Electronic Records of Sales, the Seller is obliged to issue a receipt to the Buyer. At the same time, the Seller is obliged to record the received sale with the tax administrator online; in the event of a technical failure, no later than within 48 hours.